Customer Testimonials
Josh was able to help us in a timely manner. He was kind, helpful, and respectful. He makes me happy to return to Honda of the Avenues to get my oil changes completed.
Josh is great! He always listens to our concerns and is great communicating with us about our service. We enjoy working with Josh. Thank you!
My experience in purchasing my new Honda CRV was great. My salesman,Khalid Hadad, was very helpful, knowledgable and didn't pressure me. I appreciate that and would go back to him on the next purchase.
Josh Stodel is my service manager and is always so helpful, goes out of his way to make sure all of my concerns about the car are addressed and is very kind. I highly recommend him and Honda of the Avenues.
Spoke with Service New Oil Change Service Very Professional, Had Questions and Sam Rodriguez Not only Helped me and I am Completely Satisfied...Thank You..
Ozzie and Richard are exceptional! This is the fourth Honda we have purchased from Honda of the Avenues and the buying experience could not have been better. Thank you for the "No hasstle" purchase of the new Accord.
Cyrus did an en exceptional job understanding our automotive needs and exceeding what we wanted. he is very knowlegeable - exceptional follow up after the sale was complete.
Our experience while buying our new Honda Pilot was great! Charles Marion was super helpful and knowledgeable while showing us the car and Clayton Fenwick was fantastic to work with on finalizing the sale and financing. We will come back for service and to buy another car one day!
Sam Rodriguez is the best salesman got such a great deal bought 2 brand new honda accord sports from Sam, great experience was never pressured and he made us feel like family. Thanks for all you do Sam your the best and look forward to purchasing more hondas from you.
The service was exceptional!! Everyone answered my questions, was quick to greet me, and my car was well take care of. No problems at all!!
Fred knocked it out of the park as always! This was our 2nd purchase from him directly, and 3rd from this dealership. Great communication, reasonable pricing, got our "to do" list done in a reasonable amount of time as well. Thanks again Fred for another seamlesss and painless car purchase!
My second new Honda from Honda at the Avenues. Oscar was there for both and is the best! Love my new Ridgeline, so glad I got white. Thanks Oscar
My experience purchasing a vehicle here was amazing. Everyone was great. Can’t say enough good things about Sam Rodriguez. Knows the cars like they are his children. Very patient with folks like me that have techno issues!!! A very stressless process. Would highly recommend to anyone.
Professional service with friendly delivery. The waiting room was properly set up for comfort and safely distanced seating. Work was performed on time. Professional team from start to finish.
Always professional and efficient. While car is being serviced, they kept me updated. And I love that my car is clean when returned. Thank you!
It was a quick and easy process to get my brand new 2020 Honda Accord! My sales rep, Khalid, did an outstanding job in handling my experience. With its strong professionalism and honest prices, I can definitely recommend this dealership over others.
This is my 4th Honda purchase at Honda of the Avenues! My Sales Rep, Ozzie, did an outstanding job from start to finish. The overall professionalism, from the Sales, Finance and Service Teams, keeps me coming back time and time again.
I was in and out in less than an hour. My car was returned with a new battery and cleaned inside and out! My experience was very good and I’ll be sure to come back.
Fast service performed professionally, Six updates performed in a timely manner. Requiring 25 Word minimum written comment on service is a complete waste of my time and takes away from the overall experience. This requirement needs to be changed or don't send me any more surveys.
Smooth transaction. Didn't press much on the $800 PM upsell. Car wash is a nice touch. Getting ready to make appointment for the Odyssey.
Prompt return phone call to schedule service and quick appointment availability. Professional service from start to finish. Advisor kept me up to date on progress as well as when vehicle was finished. Very satisfied customer.
Excellent service from start to finish and always kept me in the loop as to what was going on in the process. Very happy and will Always have my vehicle serviced here and when time to purchase my next vehicle it will be from here.
It was a pleasure working with Thomas Phelps. Thomas made sure I was happy with my decision on the vehicle I wanted and explained with detail everything I needed to know about the vehicle I decided to go with. Very nice and courteous. I was very pleased with the deal I got on the car. Sam was outstanding and always made us feel like family.
Sam was a top notch sales person took care of both of us and we were able to work out a great deal thanks to him.
Great dealership to buy a Honda. We bought a Ridgeline and a Pilot. Both are awesome. I highly recommend using Sam Rodriguez as your salesman.
Fantastic people, easy to work with. Told Kristal what I was looking for in a Honda and actually Honda had more to offer in a car than the brand of car that I traded in and actually more options were in the Honda than the same level of a different 2021 brand of car. Also Clay in the finance dept was excellent. Usually paper work is aggravating but he got it done quickly. Thanks
Morris was kind and showed me EXACTLY what I was looking for. As a first time buyer he made the process super smooth and I would totally buy from him again.
I brought my car in when I noticed the tire pressure light came on. Josh was very helpful and courteous. They found the problem and fixed it in a short time.
Atik was very pleasant to work with. He tried to speed things up as much as possible. His suggestions made a lot of sense and we are very happy with the decision he helped us make.
Josh is an outstanding service writer! He made it real easy and made my experience with the service very smooth! He was quick to receive my car, write up the service order and when the car was done he called and let me know. When I picked the car up’ it only took a couple of minutes to be on myself. Way!
We knew what we wanted when we came in, and Morris in sales made it easy for us to do just that. He worked up a price that pleased us with very little work, and he also got a good financing deal approved for us:
Brought my car in for an oil change and dropped it off for the day. Was called in 30 min or so and was ready to go. Quickest service here i have had so far.
Excellent overall. Called when I left a message. Set up my appointment with what I needed and then kept me informed while I waited for my service to be completed
Very friendly, speedy service. Clean waiting room. Also, my service rep made sure that he wasn’t giving me unnecessary services. Did not pressure me to do more services on my van. He made great recommendations.
Our experience at Honda of the Avenues was excellent because of our sales consultant, Richard Norton. He made all the difference. He was so knowledgeable, through, detail orientated and patient with us as we went through the process of purchasing our 2021 AWD Honda Passport Touring. When we drove our new car off the lot, we knew everything about that automobile because of Richard. Thank you, Richard, for making our first Honda experience an excellent one! Thank you for your kindness and professionalism.
Brandon O’Flinn is a excellent sales rep. Friendly people, clean dealership. X x x x x x x x x x x x x
Bobby was fantastic. He listened to my problem. He communicated with me every step of the way. There wasn’t a long wait either. He was very pleasant and I would like to deal with him again.
My Service Advisor was Brian Bouchard and he was great! He explained what my car was recalled for and got me in and out in s short amount of time. The next day an unusual command popped up on my screen and I called to ask about it. Brian was busy so I left a message. He called me back immediately and told me what it was, which put my mind at ease. Would definitely ask for him again.
I drove from another city in Florida to Honda of the Avenues because the dealership was recommended by friends. The team surpassed my expectations! Khalid is knowledgeable, so friendly, and extremely professional. Everyone I worked with showed patience (I had a lot of questions) and kindness. Honda of the Avenues definitely cares about their customers and also offers competitive pricing + a strong inventory of vehicles.
I was able to walk in on a busy Saturday afternoon and drive out with a New Honda Pilot without any hassles or back and forth. Sam Fakhouri got my financing down quick. Very professional and easy to work with. Once my lease is up I will be back for a new Honda. He also checks in every now and then to make sure everything is going great with my Honda.
Josh is the reason I take my SUV to Honda for service. He has exceptional customer service and makes it a great experience. Thanks Josh!!
Sam assisted us with financing our vehicle two years ago. After two years, he still greets us with a hello and smile when we visit the dealership
Excellent customer service! Bought a Honda Pilot and Sam and Khalid were really excellent and helpful. I will be getting another Honda from them soon!
Great customer service, professional and friendly. Thank you. Happy New Year, Happy New Year, Happy New Year, Happy New Year, Happy New Year, Happy New Year.
First time buying a new car wasn’t painful. We actually enjoyed the experience! Although it would have been easier if Fred could have just come forth with the bottom line, rather than go back and forth repeatedly.
Personnel were friendly, informative and helpful. Dealership was clean and the waiting area was comfortable. Staff wire masks and seating was social distanced. Work was completed in a reasonable amount of time while I waited. Liked being able to do everything from check in to payout with the srrvice rep.
Aaron -professional, personable and very knowedgable. Saw/asked for the service coupon to help me save money. He gave me a rental car no questions asked!
Cyrus was super knowledgeable, pressure-free, and helpful. He made sure that I got exactly what I was looking for! Clay was also thorough and great!
Although I had no appointment I was very courteously received and my Honda Civic was serviced and washed right away. The bill was very reasonable and I drove away knowing my car had had just what it needed t right way.
It was a comfortable experience for which I did not feel pressured into buying more than I needed/wanted. Morris was attentive and knowledgeable about all aspects of the process.
Mason, our sales rep, was fantastic. He was personable, professional, and honest. He was very efficient with my time which is much appreciated. Thank you!
Josh Stodel greeted me with a hello and smile. Josh was extremely helpful and made the whole experience very easy. Advised me on upcoming service recommendations. Great job Josh.
Bobby Howard always provides exceptional customer service! I have an older Accord and he always gives me the best advice to keep it running safely.
Brian Brouchard was extremely helpful, kept me informed and made the service appointment quick and easy. I was very pleased with the Honda Service Department.
Excellent service greeted with a hello and smile, could not do enough to make my experience easy . They said what they had to fix and did it professionally
Rob in service was exceptional and communicated daily until my vehicle was ready. I appreciate the communication and transparency of what was going on. Thank you!
I found a deal that was too good to pass up and a saleman (TC Phelps) who made buying from them a breeze. He was very informative, answered all my questions with a smile on his face, and was very fair with the price. I dreaded going to a dealership to purchase a car, but my experience with TC along with Clay Fenwick (who got me a great financial deal) was very pleasant. I would highly recommend Honda of the Avenues if you're in the market for a car.
I have dealt with Fred for a few years, bought several vehicles from him. You are not going to find a more honest and straightforward guy. Always a pleasure to deal with him. Will continue to do so as ling as he is at the dealer. Highly recommended.
Excellent, friendly service. Fred was so knowledgeable, informative and found me the car I wanted. He was patient with me and my questions. Ultimately the best car buying experience I've ever had. So happy with my purchase, and will definitely be referring family and friends. Thank you Fred for helping me find my dream car!!!!
By far the easiest car buying experience I have ever had! Sam and Oscar were so very patient, accommodating and personable. Such a great experience for our family.
Very knowledgeable, friendly and super helpful! Fred is the best car salesman, he made sure I had all my questions answered and even made sure to make me aware that even after the sale he is still available to me for any questions I may have about my new car! Great experience!
Second time purchasing a car from Honda of the Avenues. Great team and great service from all! Sam gave me a great deal on a CRV and I am thankful for the hard work he put into our deal.
The dealership was very kind and understanding to my families needs when it came to a new vehicle. They valued our time and were respectful of our decisions.... this was a huge selling point for me and the reason we went with this dealership. My husband and I feel like we got a good deal and the best vehicle for our family. Sam and Byron made the process easy and we’re both very well informed and helpful...even after we drove off the lot. We will be coming back when it is time for another new vehicle.
Sam was a pleasure to work with! I knew I wanted a Honda HRV And Sam took his time and gave me good information showed me a lot of options. My Dad passed away in July and I accidentally left his CD’s in my old car and Sam kept them safe for me until I could pick them up. Sam was great and really went the extra mile for me!
Great service! The whole process was super easy and understandable. Fred Sellers went above and beyond to make sure i understood how to use all the functions and features of my car. I am extremely satisfied with my car!
Amazing service! Very honest and easy to work with. Highly recommend!!! Worked with Fred and TC and these guys were absolutely amazing to work with!
Great buying experience Sam Rodriguez is amazing and Clay and other finance guy were also friendly and very helpful. Thanks for the great experience and looking forward to further purchases. Sam was never pushy and was always available to assist me with purchasing 2 Honda Accord sports. Recently my daughter had a tire problem went to coggin honda since it is less than a mile from our house the staff at Coggin we’re horrible and had an attitude and sent my daughter away, I advised her to call Sam and he immediately told her to bring the car into the ...
My self and my husband went to Honda of the avenues and I will tell you the men and women that work there are amazing I was so nervous not knowing what to expect. This team did everything they could to get me a safe affordable car . I want to thank Fred, Rodney, And the awesome man in marketing Sam you all where beyond amazing . Thank you so much
Great dealership, Morris, Evan, Tim, Byron took great care from the moment I stepped on the lot until I drove off in my new Honda!
Cyrus and Sam made the process of leasing our new Honda Odyssey enjoyable and painless. Cyrus was extremely knowledgeable, friendly, and listened to our families needs.
Great dealership. The staff is very knowledgeable and professional. . They take the time to answer all your questions. Great experience with this dealership. The customer comes first.
Fred was very knowledgeable, friendly and attentive in helping me get my first car. He answered all my questions and made sure to let me know he would be available to help once I got settled in. I would recommend him to anyone looking for a car, especially Honda.
Brian was super helpful and knowledgeable. He made sure my vehicle was taking care of in a timely manner. I appreciate him handling my vehicles issues.
The wife and I had a great experience. Brandon’s customer service tending to our needs was remarkable and worth mentioning. Dane is kind and awesome to work with and has positive attitude along with Ken. You guys really know your stuff and true professionals.
Bob was very professional, courteous and helpful. His exceptional knowledge helped me save money and kept me updated on the status on my car every step of the way. Outstanding service.
TC was kind, quick and knowledge of the vehicles. He worked with me to get a vehicle at a fair and reasonable price. Demonstrated the vehicle features and took me for a test drive.
Bobby Howard, is a great service guy he's always very helpful. I was there for an oil change. I am a repeat customer because of Bobby.
Josh took great care of me as always! He had a rental ready for me and got me out quickly. Car was clean and work done was great.
Service is always great and accommodating. I always get my vehicle back in the time they say and if not they work with you best they can to your schedule. They really care about customer service here. I bought my car here and only go here to get it serviced, even though I loved scores the bridge and thee are closer Honda dealerships. It will be a sad day when I leave Jax, I hope I'll be able to find a service department as good as theirs. Justin is my go to guy, and Scott is also great!
I am a repeat customer because my salesperson is the BEST! He works with me to get exactly what I want at a far and reasonable price!
Honda of the Avenues did an excellent job with the warranty replacement of a high pressure fuel pump. The advisor kept me informed and made sure I knew the timeline for the repair.
Great experience, Kent was kind, quick, and reliable, he did everything he said he would do! Spent less than 4 hrs for the entire process. I will continue to go to Honda at the avenues time and again...and I will always ask for Kent!
Erica Carmichael was my advisor and she was awesome. I was there for an oil change, but also inquired about the 60,000 mile service I will need. She was very informative and professional.
Fred and Clay were the two people who helped me the entire time. Fred made buying a new vehicle and trading in my old one virtually painless, and Clay handled the financing portion of the sale so quickly and smoothly. They were both fantastic.
My first oil change at this dealership, and I encountered a wonderful awesome customer service, there’s no doubt I would come back again and again.
Bobby Howard is always great to work with. He is knowledgable and honest and tries to give you what you need at the best price possible.
Bobby greeted me right away and within ten minutes my car was headed back for service. Car was ready when promised and when I couldn’t pick it up they kept it until the next morning. Always friendly, prompt and quality service. Thank you, Bobby.
Enjoyed working with Mason M in new Sales. We love our new Honda CRV Touring. Glad this is a Costco member new car dealership. Second time we have used that program.
Atik was on top of things gave good advise and worked with me to get a deal that I was happy with. I would recommend Atik as a sales consultant.
The problem was handled immediately by Aaron. I have always received excellent service there. They keep my "putt putt" in great shape. Frances Kelly Smith
I have been coming to Honda at the avenues for a couple years now. The service is excellent. The staff are considerate and knowledgeable. I would recommend.
Bob Mandele and the service department did a great job as always- took a bit longer than expected, but the service department was busier than normal on Saturday.
Cyrus is a pleasure to work with and is willing to work hard to put a deal together. I have done multiple deals with him and he will continue to earn my business. Byron did an excellent job putting together the paperwork on the F & I side on the latest deal worked and helped make sure things were finalized quickly and smoothly.
Mason Mikesell at the Honda dealership at the Avenues was great in helping us trade in our 2008 Toyota Camry SE. He made us feel welcomed and not pushy like some sales people. The experience was great there and the price as well! I am happy with my preowned 2012 Nissan Quest van. The whole family is 😊 Thanks again, Mason Mikesell! You made my day on October 15, 2020.
My first point of contact is always Bobby Howard. He was going to be out of the office, but set up an appt for me and connected me with Brian. Honestly, everyone is always friendly, frank and willing to guide me through any clarifications. Brian was pleasant and informative.
Since I purchased my Pilot in 2013, I have had exemplary service each and every time. Each member of their department goes and above and beyond to serve their customers. Even though my car is no longer under warranty, I travel an hour away to maintain my vehicle.
I have been coming here for years and met most of your service team, but this is the first time meeting Adam, his customer service was excellent
The only reason I keep returning to Honda ar the Avenues Service Department is the consistent trust your team displays towards me as a customer and the quality of service performed on my vehicle. Also, there are no pressure tactics used to increase service charges. Thanks Honda at the Avenues Service Team!!
They were able to get me in on a Saturday for maintenance that was going to be relatively time consuming. Truly appreciated their efforts. Great job!
We were in the market for a commuter/vacation car and narrowed it down to a 20 Honda Civic Sport and 20 Toyo Corolla SE. We shopped central Florida and Atlanta extensively and decided on the 20 Civic Sport. We went with Honda of the Avenues for several reasons first being the deal no one could touch and Thomas Phelps was our voice as he fought to get us to that deal and lock down the deal. We also appreciated him having all paperwork ready as we are from N Fl and arrived late but everything went smoothly from start to finish including ...
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